We're presently offering free shipping on every New Zealand order over $30.
We use NZ Post for orders in New Zealand, and aim for overnight delivery on most orders, while deliveries to a rural address may take a day or two longer. All orders are tracked.
We can include a hand written gift card with your order. Just let us know the message when you make your order.
We send orders Monday through Thursday, and do not to send orders on a Friday or in the weekend. This ensures they are not left in a potentially hot depot over a weekend. Orders received by 9am on a shipping day will be sent the same day.
Orders are packed to minimise potential heat damage in the post. We instruct couriers to leave parcels in a cool and shaded spot if nobody is home - please make sure you have a suitable spot for orders to be left.
We are shipping to international addresses without any delivery issues. Orders are taking between one to two weeks to be delivered, depending on flight availability.
We ship orders of up to 21 bars using NZ Post International Tracked Courier to the following countries: Australia, USA, Canada, United Kingdom, Brazil, Chile, China, Costa Rica, Ecuador, El Salvador, Hong Kong, Japan, Malaysia, Mauritius, Mexico, Russia, Serbia, Singapore, South Korea and Uruguay.
EU countries: with the new EU VAT collection beginning 1 July 2021, we are currently not shipping to EU countries until we have time to set up collection of VAT on orders. If you are based in the EU and would like to order from us, please send us a message and we'll see what we can work out.
If the country you're ordering from is particularly hot, please note we cannot take responsibility for any melting that occurs in transit for international orders.
If you're based in a country we don't presently ship to, or wish to order more than 21 bars, please send us a message through our Contact Page and we will work out a delivery rate for you.